Elements of effective governance : measurement, accountability and participation
By: Callahan, Kathe
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Material type: 
BookSeries: Public administration and public policy ; 126.Publisher: Boca Raton : CRC, 2007Description: 360 p.ISBN: 0849370965.Subject(s): Governança | Administração por Objetivos | Qualidade Total | Participação Política | Setor Público | Prestação de Contas | Administração Regional | Cidadania | Estudo de Caso | Estados Unidos| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 4.05C1563e (Browse shelf) | 1 | Available | 10013186 |
Section I. Introduction to government performance 1. Results-oriented government 2. Why measure? 3. What to measure? How to measure? 4. Communicating results Section II. Introduction to public sector accountability 5. Public sector accountability 6. Accountability dilemmas Section III. Introduction to public participation 7. Citizen participation 8. Models of participation 9. The changing role of public administrators Section IV. Introduction to an integrated approach 10. Strengthening the concepts Section V. Introduction to case studies 11. Can Baltimore citistat work for other community 12. The myth of performance-based accountability: the case of Newark charter schools 13. Citizen-driven government performance: process and implementation strategy 14. A unique civic engagement tool: americaspeaks: 21st century town meeting 15. Fairfax measures up: key factors in the design and implementation
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